Welcome to Beach Men Wear! These Terms and Conditions outline the rules for using our website (www.beachmenwear.com) and purchasing our premium surf gear and coastal apparel.
By accessing our site or making a purchase, you agree to these terms. If you disagree, please refrain from using our services.
1. Website Use & Intellectual Property
1.1 License to Use
We grant you limited access to browse and shop on our website for personal, non-commercial purposes.
1.2 Restrictions
You agree not to:
- Reproduce, duplicate, or resell our products or content without permission
- Use automated systems to extract data from our site
- Misrepresent your identity or provide false information
1.3 Intellectual Property
All content (logos, designs, text, images) is owned by Beach Men Wear and protected by copyright laws. Unauthorized use is strictly prohibited.
2. Products & Services
2.1 Product Descriptions
We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur. If you receive an item significantly different from its description, please contact us immediately.
2.2 Product Availability
All items are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.
2.3 Hygiene Products
For health and safety reasons, we cannot accept returns of:
- Booties, Gloves & Hoods
- Rash Vests
- Swimwear (unless faulty)
- Wetsuits with removed hygiene liners
3. Orders & Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion.
3.2 Pricing
All prices are in AUD and include GST where applicable. We may adjust prices due to errors, supplier changes, or market fluctuations.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You confirm that your payment method is valid and you have authorization to use it.
3.4 Order Confirmation
You’ll receive an email confirmation once we process your order. This doesn’t guarantee availability; we may cancel orders due to stock issues.
4. Shipping & Delivery
4.1 Processing Time
Orders typically process within 1-2 business days (excluding weekends/holidays).
4.2 Shipping Options
- Standard Shipping: $12.95 AUD via DHL/FedEx (10-15 business days)
- Free Shipping: For orders over $50 AUD via EMS (15-25 business days)
4.3 Delivery Areas
We ship worldwide except to certain Asian and remote regions. Delivery times may vary due to customs processing or peak seasons.
4.4 Delivery Issues
You’re responsible for providing accurate shipping information. If a package is returned due to incorrect details, additional shipping fees will apply for resending.
5. Returns & Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items if:
- Items are unworn, unwashed with original tags
- You follow our return process
5.2 Return Process
- Email [email protected] with your request
- Await approval (within 2 business days)
- Ship items to our Geelong address
5.3 Refunds
Approved refunds will be processed within 5-10 business days after we receive your return. Original shipping costs are non-refundable unless the item is faulty.
5.4 Exchanges
We offer size/color exchanges subject to availability. Follow the same process as returns.
6. Customer Responsibilities
- Provide accurate personal and payment information
- Inspect products upon delivery and report issues immediately
- Understand return restrictions for hygiene products
- Cover return shipping costs unless the item is faulty
7. Limitation of Liability
Beach Men Wear isn’t liable for:
- Minor product variations from website images
- Delays caused by shipping carriers or customs
- Indirect damages from product use
- Unauthorized account access due to compromised credentials
Our total liability is limited to the purchase price of the product in question.
8. Privacy Policy
Your privacy matters. Our Privacy Policy explains how we collect, use, and protect your data.
9. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
10. Governing Law
These terms are governed by Australian law. Any disputes will be resolved in Victorian courts.
11. Contact Us
For questions about these terms:
Email: [email protected]
Address: 18 Henry Street, East Geelong, VIC 3219, Australia
Surf’s up! We’re committed to ensuring you’re stoked with your Beach Men Wear experience. Thanks for riding with us.
